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Lodge
a Usability Issue
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Please fill out
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to our engineers.
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Synopsis:
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Summary:
Enter
a one line summary of your report. Please be specific.
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Product
Details:
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Product
Name:
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/
Other:
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Version
Date:
If
the software is a windows application, what is the date of the
executable
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Description:
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Details:
Enter
a detailed description of the problem, expanding upon the
Synopsis. Please describe one and only one problem per report. If
you are experiencing multiple problems file a separate report for
each one.
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Environment:
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Full
OS Version:
Please
paste the output from typing `ver` at the DOS prompt and list the
service packs installed..
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Web
Browser Version:
If
the product is a web application please include the name and
version of the web-browser used including any service packs.
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Virtual
Machine Version:
If
the product requires a java virtual machine (e.g. an Applet)
please include the provider (Microsoft/Sun/IBM) and the version.
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Additional
Configuration Information:
Please
include any additional relevant information about your system,
network, or environment configuration (e.g. the type of printer
for a printing problem).
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Reproducibility:
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Frequency:
How
often does the bug occur?
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Regression
Error:
Is
this bug a regression? (i.e. Did this
work properly in an earlier version of the product?)
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Last
Working Version:
If
yes, what was the last version in which the feature
worked?
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Process:
Please
describe the step-by-step process we can follow to reproduce this
bug.
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Unexpected
Behavior:
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Expected
Results:
Please
describe the results you expected when performing the above
steps.
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Observed
Results:
Please
report the actual results you saw.
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Error
Messages:
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Error
Text:
Exact
text of any error message(s) that appeared or any trace
information available.
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Work
Around:
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Avoidance
Procedure:
Please
provide a temporary method for bypassing this bug, if you have
found one.
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Impact
on User:
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Usability
Impact:
What
impact does this bug, feature request, or ease of use issue have
on your use?
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Cannot use the product.
Cannot use part of the product.
Makes use of the product difficult.
Has little or no functional impact.
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User
Info:
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Company:
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Your
Name:
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Email
Address:
Be
sure to include a valid email address. You will receive
confirmation and subsequent updates regarding your report via
email
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In
addition, O'Donnell Software respects
your desire for privacy. Personal data collected from this
program will not be sold, given or shared with other
organizations. We will use this data for communications with you
to clarify issues regarding the report you submitted and/or
status of that report. The issues that you report may be made
available to other customers, however your personal data will be
kept confidential. If you are not comfortable with the above
conditions, please do not press the Submit button. If you have
any questions, please refer to our Privacy
Policy
Please
double check the report for accuracy and completeness before
submitting.
Thank you.
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